Senior Sales - White City Store

We are currently recruiting for a Senior Sales Assistant at our store in White City, based in the Westfield shopping centre

Reporting to the Retail Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Store Manager.

Main duties will include:

  • Achieving sales targets

  • Provide excellent customer service at all times

  • Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc

  • Follow all H&S procedures to maintain a healthy, safe and tidy work environment

  • Handle till transactions in line with operating procedures

  • Handle more complex enquiries from customers

  • Assist management team in coaching and mentoring more junior members of the team

  • Act as key holder and assume responsibility for store for short periods in the absence of the manager 

  • Any other reasonable task as instructed by the store management team

Essential requirements are:

  • Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable

  • Demonstrate a good understanding of customer service

  • Sales oriented – target driven and able to assist the team with achieving store goals and 

  • Demonstrate a good understanding of leading a team and driving sales

  • Professional, but also authentic and fearless!

Find out more about working for Dr Martens in our Candidate Pack.



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