Senior Sales Assistant - Oxford Street Store



We are currently recruiting for a Senior Sales Assistant at our store in Oxford Street

Reporting to the Retail Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Store Manager.

Main duties will include:

  • Achieving sales targets

  • Provide excellent customer service at all times

  • Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc

  • Follow all H&S procedures to maintain a healthy, safe and tidy work environment

  • Handle till transactions in line with operating procedures

  • Handle more complex enquiries from customers

  • Assist management team in coaching and mentoring more junior members of the team

  • Act as key holder and assume responsibility for store for short periods in the absence of the manager 

  • Any other reasonable task as instructed by the store management team

Essential requirements are:

  • Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable

  • Demonstrate a good understanding of customer service

  • Sales oriented – target driven and able to assist the team with achieving store goals and 

  • Demonstrate a good understanding of leading a team and driving sales

  • Professional, but also authentic and fearless!

Our Company culture is one of encouraging an appreciation for those possessing a proud sense of self-expression. Our British origins give us a self-deprecating sense of humour; yet we are unashamedly focused about the business of making high quality boots and shoes.

At Dr Martens we do things a bit differently. We aren’t a corporate brand. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no-one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life!

 

Find out more about working for Dr Martens in our Candidate Pack.

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