store manager - 9 streets, Amsterdam



Reporting to the Head of Retail, the Store Manager will provide leadership and direction to the store team to provide a service that supports the delivery and growth of business objectives.

Main duties will include:

 

  • All day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations

     

  • Overall responsibility for Health & Safety and security issues within the store including implementing search procedures

     

  • Achieving set KPI’s in line with the stores budgets

     

  • Monitoring P&L and managing all controllable costs for the store (including payroll)

     

  • Driving sales performance targets (eg ATV & UPT)

     

  •  Implementing and driving high standards of customer services within the store

     

  • Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc.

     

  • Working with the Head of Retail and Marketing to support the execution of marketing strategy in stores (e.g. events, promotions, windows, layouts) and position product stories

     

  • Managing and developing Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience

     

Essential requirements are:

  • Similar experience in a Store Manager role, particularly within a fashion/lifestyle brand
  • Previous experience of P&L control
  • People Management Experience. Proven track record of inspiring, managing and developing employees and relationships at all levels
  • Excellent communication skills at all levels. Numeracy & literacy skills
  • Good I.T skills – confident to use Word, Excel, social media applications & EPOS till systems
  • Good level of English required. Dutch language would be a plus but not essential

Find out more about working for Dr Martens in our Candidate Pack.

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CANDIDATE INFORMATION

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