We are recruiting a Full Time Assistant Manager to join the Retail Team based at our new store in Oxford.
Reporting to the Retail Store Manager, this new role will assist him/her in the efficient day-to-day operation of the Retail store and achieve store targets
THE STUFF THAT SETS YOU APART
Assisting the Retail Store Manager with the day-to-day retail operations in store e.g. key holding, staffing, VM, stock/delivery, admin, banking, housekeeping etc.
Selling Dr. Martens product, provide and excellent service to customers and drive sales performance of the wider team to meet/exceed store KPI’s
Assisting the Retail Store Manager in implementing and driving high levels of customer service within the store
Training, developing and mentoring the Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience
Assisting the Retail Store Manager with maintaining a safe and secure working environment (including H&S procedures, security procedures, search procedures etc.)
Acting as key holder and assume full responsibility for the store in Manager’s absence
YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our Assistant Store Manager you will also possess these qualities:
Similar experience in an Assistant Manager role, (within a fashion/lifestyle brand would be preferable)
Experience of coaching, developing and mentoring a retail team (including dealing with performance issues
Sales oriented and able to drive others to achieve store goals and objectives
Excellent communication skills.
Numeracy & literacy skills
Good I.T skills – experience of using Internet, Email, Social media applications, Excel and EPOS till point systems
Back of house administration (e.g. rotas, banking etc.)
At Dr Martens, we do things a bit differently. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life!