We are recruiting a Full Time Store Manager to join the Retail Team based at our new Store in Oxford.
Reporting to the Head of Retail, this new role will provide leadership and direction to the store team to provide a service that supports the delivery and growth of business objectives.
THE STUFF THAT SETS YOU APART
All day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations
Overall responsibility for Health & Safety and security issues within the store including implementing search procedures
Achieving set KPI’s in line with the stores budgets
Monitoring P&L and managing all controllable costs for the store (including payroll)
Driving sales performance targets (e.g. ATV & UPT)
Implementing and driving high standards of customer services within the store
Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc.
Working with the Head of Retail and Marketing to support the execution of marketing strategy in stores (e.g. events, promotions, windows, layouts) and position product stories
Managing and developing Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience
YOUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our Store Manager you will also possess these qualities:
Similar experience in a Store Manager role, particularly within a fashion/lifestyle brand
Previous experience of P&L control
People Management Experience. Proven track record of inspiring, managing and developing employees and relationships at all levels
Excellent communication skills at all levels. Numeracy & literacy skills
Good I.T skills – confident to use Word, Excel, social media applications & EPOS till systems
At Dr Martens, we do things a bit differently. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life!