SALES OPERATIONS MANAGER



THE STUFF THAT SETS YOU APART
 
You are a motivated sales professional who specializes in data and analytics. You are an expert at communicating and presenting your findings to all levels of an organization as well as external partners. You thrive in a fast-paced and nimble environment. Your work is critical in helping a sales team meet and exceed their targets and you’re always ready to roll up your sleeves to get the job done.
 
THE GIG

  • Leading and developing the weekly and monthly sales forecasting process, improving accuracy by driving accountability and individual ownership of metrics. Developing a structured forecasting format against which the sales teams can execute.
  • Proactively identifying performance improvement opportunities for each member of the sales team; developing and distributing various business and market intelligence reports and analyses to assist them in achieving their daily and overall sales goals.
  • Conducting top-door and regional analyses to create demand, consumer connections, business-specific product assortment support, sales enhancement plans and sell-through initiatives.
  • Determining trends and demands for the region and key accounts; developing and implementing reporting that provides sell-through analysis by channel, strategic accounts, product, gender, color, region, door, etc.
  • Building processes that optimize cross-functional decision making and executional outcomes between the Sales, Operations and Finance teams.
  • Driving top-seller expansion strategies and bottom-seller exit / transition strategies.
  • Providing market trend analyses, competitive matrix build, NPD review and other analytics for business strategy building.
  • Providing budget and forecast variance analyses (including channel mix, ASP, product line, market, etc.)
  • Leading and facilitating wholesale gap plans to achieve sell-in and sell-through in line with financial targets.
  • Providing multi-channel business planning support to maximize in-store and online sell-in and sell-through.
  • Managing retail pricing (change and maintenance of); overseeing and evaluating MAP policy channel analysis and strategy.
  • In close partnership with Operations and Finance, managing inventory liquidation; ensuring decisions are aligned with strategic direction of the brand.
  • Providing insights and recommendations for business systems (ERP) and processes.
  • Partnering with HR and the VP of Sales to develop and execute sales variable compensation / incentive plans.
  • Developing and managing account/channel P&L and review

 
YOUR FUNDAMENTAL QUALITIES
 
It’s never just a job at Dr. Martens.  It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.  They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

  • Minimum of 10 years of experience in business analytics or sales operations, preferably in a fast-moving consumer goods industry, with a minimum of 5 years of management-level experience
  • Degree in business, finance or other related degree preferred (advanced degree desirable)
  • Expert level user of Excel and database programs
  • Demonstrated skill in reporting, modeling, graphing and formatting meaningful business intelligence and analysis for presentations to sales management, executive and board level audiences
  • Ability to mine for required data from various sources, in less than ideal conditions (e.g. lack of sophisticated systems, proprietary data environments, etc.)
  • Successful track record of delivering top results while working in a fast-paced, entrepreneurial environment
  • Team mindset with roll-up-your-sleeves approach
  • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
‚ÄčInterested?... Please apply here.

Find out more about working for Dr Martens in our Candidate Pack.

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