SALES SUPPORT VENDOR SERVICES MANAGER 



THE STUFF THAT SETS YOU APART 

 

You are great with people and enjoy aiding to our sales team and customers. You stay calm under pressure and treat others with respect and courtesy. You enjoy being part of a dynamic, important team and don’t mind rolling up your sleeves to get the job done. You get the Dr. Martens brand and are excited to participate in growing our presence in the Americas region.

 

THE GIG 

 

  • Partnering with Sales, Supply Chain, Anchor Park, Credit/Purchasing and wholesale/international customers to identify and implemented value-add, floor-ready services, and premium supply chain distribution methods. 
  • Partnering with the Sales team management to optimize sales opportunities and revenue growth
  • Proactively identifying performance improvement opportunities for each member of the sales support team; developing and distributing various reports and analyses to assist them in achieving their daily and overall goals
  • Generating, analyzing and interpreting reports along with providing ad-hoc reporting to the sales team and partners as needed
  • Ensure Wholesale retail vendors and international vendors are align with current Dr. Marten’s routing guides, processes, and documents, as well as working knowledge of our Wholesale accounts and ensuring accounts are complete and meet all industry guidelines.
  • Develop people and processes (IE; Compliance, SOP, Guidelines, and Procedures) in a platform to create success within the team and organization
  • Providing insights and recommendations for business systems (ERP) and processes
  • Managing the order-book through the use of software systems like Diver, JBA, Excel, Word, and AX
  • Providing ad-hoc reporting to the sales team and partners as needed

 

YOUR FUNDAMENTAL QUALITIES 

 

It’s never just a job at Dr. Martens.  It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.  They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

 

 

  • BA/BS Preferred or an equivalence of 7-10 years of industry experience in Vendor Program Management/Risk Management, preferably in the footwear and apparel industry.
  • At least 1-3 years experience in a leadership role 
  • Strong knowledge of vendor management programs, processes, and regulatory requirements. 
  • Superior interpersonal skills to manage both internal and external vendor relationships
  • Effective positive verbal and written communication skills with specific experience and effectiveness interacting with cross-functional teams 
  • Strong computer skills in Microsoft Office applications including the ability to create reports with database and/or spreadsheets (must have strong Excel skills, macros, VLOOK-UP, pivot tables, AX/Dynamics 360)
  • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities
  • Strong leadership skills; the ability to positively influence diverse teams to enhance vendor management and effect change  

Interested...? Email your resume to jobs@drmartens.com


 

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