SO, WHAT'S THE STORY?

The Customer Discovery Team is part of the broader Consumer Technology team. This team aligns with our corporate strategy of putting our customers and our direct relationships with our customers first. We strive to be a customer-centric division, using the latest technologies and innovations to serve our customers in a manner that is authentic with the brand values.

The Front-end Developer will play a crucial role in creating and optimizing user interfaces to enhance the customer experience. This role involves collaborating with cross-functional teams to ensure that design and functionality align with business objectives and user needs. The developer will also identify opportunities for improving the performance and usability of web applications in a fast-paced, global fashion retail environment.

THE GIG

As a Front-end Developer, you will:

• Develop and implement user interfaces for complex multi-channel customer experience projects using Agile methodologies (Scrum/Kanban).
• Collaborate with cross-functional teams including UX/UI designers, developers, and stakeholders to ensure design and functionality align with business needs.
• Support project timelines by identifying and mitigating risks and resolving development-related bottlenecks.
• Drive continuous improvement by identifying opportunities for performance optimization and efficiency.
• Utilize data-driven insights to inform design decisions and demonstrate the impact of front-end development.
• Foster a culture of collaboration, agility, and innovation.

THE STUFF THAT SETS YOU APART

Must-Have Experience:

• 4+ years of proficiency in HTML, CSS, and JavaScript
• Minimum 1 year/s experience with front-end frameworks/libraries such as Next.js and Storybook.
• Knowledge of responsive design principles and mobile-first development
• Familiarity with version control systems like Git
• Understanding of RESTful APIs and asynchronous request handling
• Strong problem-solving and debugging skills
• Ability to write clean, maintainable, and well-documented code
• Experience with CSS preprocessors like Sass or LESS
• Knowledge of build tools and task runners such as Webpack, Gulp, or Grunt
• Experience in SEO, accessibility with analysing and mapping customer journeys, and familiarity with digital marketing tools like GA4.

Soft Skills:

• Communication: Clearly articulating ideas and collaborating with team members and stakeholders.
• Teamwork: Working effectively within a team, contributing to a positive and productive environment.
• Adaptability: Being flexible and open to new ideas, technologies, and methodologies.
• Problem-solving: Approaching challenges with a solution-oriented mindset.
• Attention to Detail: Ensuring accuracy and thoroughness in your work.
• Time Management: Prioritizing tasks and managing time efficiently to meet deadlines.
• Creativity: Bringing innovative ideas to the table and thinking outside the box.
• Empathy: Understanding user needs and perspectives to create user-friendly interfaces.
• Continuous Learning: Staying updated with the latest industry trends and technologies.
• Resilience: Handling setbacks and feedback constructively and maintaining a positive attitude.

Education:

• Bachelor’s degree in computer science, Information Systems, Marketing Technology, or related field.
• Relevant certifications (e.g., Certified ScrumMaster, PMI-ACP, SAFe Agilist) are a plus.

Nice to Have:

• Experience in the retail industry, particularly within a global context.
• Proven track record of collaborating cross-functional technology teams in front-end development or customer experience projects.
• Experience in headless CMS - ContentStack, Contentful, Amplience.

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork
• You’ll be a proud custodian to our DM’s culture, embodying what we stand for and encouraging others to do the same
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving
• You’ll lead the way and role model on all things DE&I & wellbeing