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Retail Sales Supervisor, Garden State, NJ

Closing: 09/26/2019


In partnership with the management team, lead the store team by driving exceptional customer service, maximizing sales, coaching store staff and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region.


• Delivering exceptional customer service by greeting store customers, responding to product questions and/or ensuring maximize sell-through
• Acting as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI)
• Assisting in training new sales staff on job duties and product knowledge
• Assisting with performing daily operations related to opening and closing store, balancing register, preparing and making bank deposits
• Assisting with operational tasks and physical inventories. Work with retail store team to receive, maintain and replenish in-store stock
• Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal


It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals – INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• Previous retail supervisory experience preferred, within footwear or fashion apparel would be an advantage
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with RetailPro a plus
• Demonstrated understanding of basic math, including the ability to calculate percentages required
• Demonstrated ability to communicate clearly and professionally to a broad customer base. Multilingual a plus
• Excellent interpersonal skills; must be friendly, polite, and use good grammar
• Ability to carry shoe boxes while climbing a ladder and/or stairs
• Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

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