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Store Manager – Philadelphia

Closing: 12/31/2021


Lead store team by driving exceptional customer service, maximizing sales, managing store staff and maintaining overall store performance, consistently.



  • Lead, motivate and develop store team to deliver exceptional customer service. Build on our retail standards and key performance indicators, growing sales and brand loyal customers.
  • Exceed sales/profitability budgets for the store. Maintain controllable cost and meet company objectives by developing business strategies to increase store traffic and optimize profitability.
  • Responsible for all aspects of Human Resources within the store (i.e. recruit, hire, train, and retain the store team).
  • Meet Store Audit expectations; achieve established Return on Sales (ROS) and payroll goals.
  • Proactively manage and handle all inventory control-related issues and ensure accurate inventory tracking.
  • Give input on product orders, buying trends, customer needs, and inventory levels. Review stock on a regular basis, to ensure floor levels.
  • Ensure visual presentations are consistent and merchandising standards are achieved.
  • Identify, recommend and maintain local advertising and/or store promotions within scope set by Brand Marketing team.  Create schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately. 



It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals – INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities: 

  • Bachelor’s Degree in related field or equivalent experience. 3-5 years retail management experience, preferably related to footwear and/or apparel.
  • Experience managing staff, setting schedules, assessing performance and supporting professional development.
  • Thorough knowledge of retail merchandising and retail operations.
  • Proficient in MS Office Suite, retail/register systems, web-based programs and computerized inventory systems. Experience with RetailPro a plus.
  • Ability to communicate effectively, both verbally and in writing.
  • Analytical ability to identify and evaluate problem areas and implement effective solutions.
  • Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds.
  • Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.


At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

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