assistant manager (m/f) - berlin - new store



We are recruiting a Full Time Assistant Manager to join the Retail Team at our new store opening in Berlin.

Reporting to the Head of Retail, this role will provide leadership and direction to the store team to provide a service that supports the delivery and growth of business objectives.

Main duties will include:

  • All day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations
  • Overall responsibility for Health & Safety and security issues within the store including implementing search procedures
  • Achieving set KPI’s in line with the stores budgets
  • Monitoring P&L and managing all controllable costs for the store (including payroll)
  • Driving sales performance targets (eg ATV & UPT) 
  • Implementing and driving high standards of customer services within the store

  • Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc.
  • Working with the Head of Retail and Marketing to support the execution of marketing strategy in stores (e.g. events, promotions, windows, layouts) and position product stories
  • Managing and developing Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience

 

Essential requirements are:

  • Similar experience in an Assistant Manager role, (within a fashion/lifestyle brand would be preferable)
  • Experience of coaching, developing and mentoring a retail team (including dealing with performance issues
  • Sales oriented and able to drive others to achieve store goals and objectives
  • Excellent communication skills.
  • Numeracy & literacy skills
  • Good I.T skills – experience of using Internet, Email, Social media applications, Excel and EPOS till point systems
  • Back of house administration (eg rotas, banking etc)
  • Good level of English required

Our Company culture is one of encouraging an appreciation for those possessing a proud sense of self-expression. Our British origins give us a self-deprecating sense of humour; yet we are unashamedly focused about the business of making high quality boots and shoes.

At Dr Martens we do things a bit differently. We aren’t a corporate brand. We don’t mind how you dress, if you have piercings or tattoos, or if you dye your hair. We love the things that make us original that no-one can imitate. Our customers are all different, so it makes sense that our people are too – We want to inspire the next generation of DM’s wearers and they will come from all walks of life!


Find out more about working for Dr Martens in our Candidate Pack.

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