assistant manager - kalverstraat, Amsterdam

Reporting to the Retail Store Manager, this role will assist in the efficient day-to-day operation of the Retail store and achieve store targets
Main duties will include:
  • Assisting the Retail Store Manager with the day to day retail operations in store e.g. key holding, staffing, VM, stock/delivery, admin, banking, housekeeping etc
  • Selling Dr. Martens product, provide and excellent service to customers and drive sales performance of the wider team to meet/exceed store KPI’s
  • Assisting the Retail Store Manager in  implementing and driving high levels of customer service within the store
  • Training, developing and mentoring the Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop …etc), efficient operations and enhancing customer experience
  • Assisting the Retail Store Manager with maintaining a safe and secure working environment (including H&S procedures, security procedures, search procedures etc)
  • Acting as key holder and assume full responsibility for the store in Manager’s absence

Essential requirements are:
  • Similar experience in an Assistant Manager role, (within a fashion/lifestyle brand would be preferable)
  • Experience of coaching, developing and mentoring a retail team (including dealing with performance issues
  • Sales oriented  and able to drive others to achieve store goals and objectives
  • Excellent communication skills.
  • Numeracy & literacy skills
  • Good I.T skills – experience of using Internet, Email, Social media applications, Excel and EPOS till point systems
  • Back of house administration (eg rotas, banking etc)

Find out more about working for Dr Martens in our Candidate Pack.



Know someone who might be interested?
Click to:
Share this page