Temporary Human Resources Assistant

Dr. Martens is a globally recognizable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

This is a temporary role expected to last through the end of January 2026.

SO, WHAT'S THE STORY?

Dr. Martens is ramping up for a busy end of year as we hire seasonal retail employees across the United States. We are looking for a Temporary HR Assistant to support onboarding and offboarding a large quantity of employees, as well as pitching in to make the HR Operations Team run smoothly. This role plays a critical part on our HR Operations Team for the Americas region ensuring our employee data is captured and processed accurately, efficiently, and in compliance with regional laws.

THE ROLE

You are a trusted and reliable HR practitioner who knows how to tactically support all sub departments of the HR function. You are willing to roll up your sleeves and help out on any task. If you’re ready to dive in, be a positive influence and help us deliver a consistent employee experience, please keep reading! You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region. Being able to thrive in a fast-paced, change-oriented, and sometimes ambiguous environment is part of being at DM’s, but the following provides key activities:

• Process admin tasks related to full employee lifecycle. Process forms for hires, job changes, terminations, and employee data updates; maintain employee discounts; conduct I-9s; send and file DocuSigns.
• Answer general questions sent to US HR inbox.
• Process physical mail.
• Ensure processes align with state and local laws.
• Collect documentation for weekly payroll audit.
• Maintain accurate employee records through use of our HRIS, Dayforce.
• Update SOPs as system functionality expands.
• Support employees in receiving annual W2.

WHAT WE ARE LOOKING FOR

• Similar administrative work experience in an HR role preferred.
• High level of ethical standards to handle sensitive and confidential situations and information.
• Proven ability to prioritize workload and manage multiple projects from more than one person simultaneously with a high level of organization, attention to detail, efficiency, and punctuality.
• HR & Payroll system experience a plus.
• Proficiency with Microsoft Office Suite.
• Strong written and oral communication skills a must.
• Aptitude for critical thinking and problem solving.
• Confidence to have a point of view and express it diplomatically, influencing as needed to ensure HR best practice.
• Great leadership and relationship management that delivers results through effective teamwork.
• International/domestic travel required: 0%.
• Ability to work at a standard computer set up 40+ hours per week, with or without accommodations.

At Dr. Martens, we live and breathe our 3 core values —they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues.
• Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values.
• Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM’s.
• Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas.
• Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team.
• Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm.
• Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement.
• Organise: prioritise demands, manage time effectively, and identify opportunities for improvement.

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.