Learning & Development Coordinator - 12 Month FTC

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Learning & Development Coordinator, you’ll be part of the People team working closely with brilliant people across the business and reporting into Head of Learning & Development. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

This role enables the successful delivery of Learning & Development activity across Dr. Martens by coordinating the operational, administrative and communication activities that underpin our learning portfolio. It plays a key role in ensuring learners, facilitators and stakeholders have a high-quality and consistent learning experience.

By owning learning operations, programme administration, supplier coordination and learner support, this role helps ensure learning initiatives are delivered efficiently, supported by accurate data and enabled by effective learning systems and processes.

CORE ACCOUNTABILITIES

As our Learning & Development Coordinator, you will be responsible for:

• Coordinate global learning operations, ensuring learning activities, logistics, suppliers, programme administration and delivery are executed efficiently to provide a seamless experience for learners, facilitators and stakeholders.
• Support learners and stakeholders, acting as the trusted operational contact for learning queries while building strong relationships that enable successful learning delivery and engagement.
• Drive learning communications and engagement, delivering clear, timely and consistent communications that maximise participation and align with agreed standards.
• Manage learning administration and reporting, maintaining learning systems, learner records and operational data to support programme delivery, tracking and informed decision-making.
• Contribute to continuous improvement, using learner feedback and operational insights to enhance efficiency, quality and consistency across learning operations.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Strong organisational and coordination skills, with the ability to manage multiple learning activities, programmes and priorities while maintaining accuracy, attention to detail and effective delivery against deadlines.
• Excellent communication and stakeholder management skills, able to build positive relationships and provide high-quality support to learners, managers, facilitators and wider stakeholders.
• Strong administrative and data capability, with experience maintaining accurate records, using learning or HR systems, producing reports and handling sensitive employee information with confidentiality and care.
• A customer-focused and problem-solving mindset, proactively identifying issues, implementing solutions and continuously improving the learner experience and operational effectiveness.
• Strong digital and process capability, confident using Microsoft Office tools and adapting quickly to new technologies, systems and ways of working while contributing to continuous improvement.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

READY TO FILL YOUR BOOTS?

If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.

Application closing date: Wednesday 29th of July 2026

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.