Dr. Martens is a globally recognizable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

SO, WHAT'S THE STORY?

At Dr. Martens, we are more than just a premium footwear brand – we are an icon of self-expression, and individuality. We put a bounce in the step of the world’s odds ones out and authentically champion our moments of difference. With a legacy spanning over 65 years, our unique mix of bold style and premium craftsmanship resonates deeply with individuals who seek more than just a product – they seek a piece of culture. We want people to do their lives’ best work whilst at Dr Martens, creating an inspiring environment, with moments of joy.

In the Americas region, we are focused on elevating our retail operations through strategic optimization and data-driven decision-making. We are entering a critical phase of refining store performance, streamlining processes, and driving efficiencies across our footprint. This includes setting clear financial targets, enhancing reporting capabilities, and aligning store operations with broader business goals.

Our team is deeply involved in the details—understanding the unique dynamics of each store, leveraging tools like StoreForce and Excel to build robust reporting, and collaborating closely with field leadership (Regional Leadership Team, Store Managers, Finance Business Partners) to ensure alignment. While we celebrate strong communication and teamwork, we also value the ability to make tough calls—especially when it comes to managing payroll and Profit and Loss.

THE GIG

• Develop and distribute weekly StoreForce payroll and revenue targets to maximize store conversion and revenue.
• Monitor store performance weekly, analyzing revenue, KPIs, and payroll to identify trends and opportunities.
• Collaborate with FP&A to forecast bottoms up Store revenue planning, KPIs and operating expenses for annual budgets and monthly forecasts.
• Partner with HR and FP&A to manage store headcount planning, hiring budgets, and wage compliance across states.
• Responsible for leading the development and uploading of monthly store bonus targets to StoreForce platform and structures; approve final bonus payouts in partnership with FP&A and HR.
• Analyze current business practices to identify inefficiencies and propose actionable strategies for improvement.
• Oversee the implementation of optimization initiatives across the retail fleet.
• Review and assess real estate proposals and lease agreements with a performance lens.
• Build and maintain advanced reporting tools using StoreForce and Excel to support data-driven decisions.
• Support compensation planning by reviewing budgeted costs and identifying performance-related adjustments.
• Conduct market research using placer data and competitive analysis to inform strategic decisions.
• Communicate clearly and effectively with cross-functional partners, including Retail Leadership, Store Managers, HR, and Finance.
• Occasionally travel to stores and leadership meetings to stay connected to field operations.
• Perform other duties as assigned to support the broader retail strategy.

THE STUFF THAT SETS YOU APART

• Strong financial and operational acumen, with experience in sales forecasting, budgeting, and payroll planning.
• Proficiency in StoreForce and Excel, with the ability to build and interpret complex reports.
• Experience working cross-functionally with HR, Finance, and Retail teams to align on headcount, compensation, and performance targets.
• Ability to analyze store-level PnLs, set KPIs, and drive accountability through clear, actionable insights.
• Clear, concise and confident communicator, both written and verbal, with the ability to influence across all levels of the organization with excellent follow up.
• A strategic thinker who can zoom in on store-level details and zoom out to see the bigger picture.
• A collaborator who builds strong partnerships across departments and isn’t afraid to have tough conversations when needed.
• A process improver who sees inefficiencies and takes action to streamline and optimize.
• A team player who leads with empathy, clarity, and a commitment to shared success.
• A bold, authentic voice who aligns with Dr. Martens’ ethos of standing out and standing for something.
• International travel 0%; domestic travel: 5%.
• Comfortable working at a standard computer setup for 40+ hours per week, with or without accommodations.

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork.
• You’ll be a proud custodian to our DM’s culture, embodying what we stand for and encouraging others to do the same.
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members.
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness.
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving.
• You’ll lead the way and role model on all things DE&I & wellbeing.

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Early Friday finish in the summertime
• Amazing Portland based office & rooftop
• Hybrid work schedule
• Affordable & comprehensive Medical, Dental & Vision packages
• Our Employee Assistance Program – for when times might get tough
• 401(k) Pre-Tax and Roth Retirement savings plans
• DM Foundation, supporting and empowering our communities around the world
• Paid volunteer hours

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.