Dr. Martens is a globally recognizable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

SO, WHAT'S THE STORY?

At Dr. Martens, we’re not just about making iconic footwear—we’re about building an exceptional workplace where people bring their authentic selves to work every day. If you’re passionate about fostering a positive workplace environment, ensuring compliance with company policies and labor laws, and strengthening workplace culture, we want you on our team!

As an HR Generalist with a strong focus on employee relations, performance & development, you will play a key role in shaping and fostering an environment where our employees feel engaged, valued, and empowered through effective communication and resolution of employee concerns. You will work closely with HR leadership, managers, and employees to drive initiatives that enhance employee engagement, reinforce our values, and promote an inclusive, high-performance culture. Your work will directly contribute to making Dr. Martens a place where people love to work, grow, and thrive.

THE GIG

• Support employees, managers and HR Business Partners by serving as a primary point of contact for employees regarding workplace concerns, providing guidance and direction on next steps where necessary and redirecting as appropriate.
• Partner with HR Business Partners on conducting investigations into employee concerns, complaints and disciplinary issues, ensuring adherence to company policies and applicable laws.
• Act as a trusted advisor to employees and managers, providing guidance on performance management best practices, performance development and feedback/coaching methods.
• Partner and communicate closely with all members of the HR team to ensure consistent employee experience and HR alignment on key projects, which could include performance management, succession planning, conflict resolution and learning & development initiatives.
• Design, deliver and manage virtual and/or in-person employee training for employees on various HR related initiatives including performance management, compliance, onboarding, offboarding and development.
• Maintain proper documentation for all employee relations matters including corrective action, performance improvement plans, individual development plans and any affiliated trainings.
• Process employee offboarding documents including separation letters, leaver forms, severance agreements, resignation letters as well as managing leavers in all systems including partnering with payroll on any final pay check concerns.
• Evaluate the effectiveness of trainings, processes and procedures making adjustments where needed while developing and maintaining learning materials, resources and HR training schedules.
• Stay up-to-date with labor laws and regulations to ensure compliance and mitigate legal risks.

THE STUFF THAT SETS YOU APART

• Proven experience in human resources generalist roles, demonstrating expertise in collaborating with employees and leadership across all levels, led seamless employee relations related processes, and facilitated and coordinated employee training activities to enhance workplace culture and morale.
• Passion for building a positive workplace culture, enhancing employee experience, and driving performance management & development initiatives.
• Proven experience in conducting workplace investigations.
• Strong ability to connect with employees at all levels, provide clear guidance, and foster relationships.
• Capability to guide managers and employees on best HR practices, performance management, coaching, feedback, and career development.
• Comfort working in a fast-paced, ever-changing environment with shifting priorities.
• Ability to manage multiple HR initiatives, stay organized, and meet deadlines.
• Experience with HRIS platforms, employee engagement tools, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Commitment to fostering an inclusive workplace and supporting DEI initiatives.
• Ability to work cross-functionally with HR teams, leadership, and employees to drive people-focused initiatives.
• Ability to assess situations, analyze data, and collaborate to help create solutions to HR challenges.
• Understanding of HR policies, labor laws, and compliance requirements.
• International/domestic travel required, 0% of travel.
• Ability to work at a standard computer set up 40+ hours per week, with or without accommodations.

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork
• You’ll be a proud custodian to our DM’s culture, embodying what we stand for and encouraging others to do the same
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving
• You’ll lead the way and role model on all things DE&I & wellbeing

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Early Friday finish in the summertime
• Amazing Portland based office & rooftop
• Hybrid work schedule
• Affordable & comprehensive Medical, Dental & Vision packages
• Our Employee Assistance Program – for when times might get tough
• 401(k) Pre-Tax and Roth Retirement savings plans
• DM Foundation, supporting and empowering our communities around the world
• Paid volunteer hours

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.