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Retail Operations

Retail Regional Manager - Belgium, Netherlands & Nordics

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

SO WHATS THE STORY - Retail Regional Manager - Belgium, Netherlands & Nordics

We are looking for an energetic and highly motivational Retail Regional Manager to join us to lead new & existing markets to commercial success. The primary responsibility of our Regional Managers, through a people focussed approach, is to maximise the profitability and sales performance of our stores and to provide leadership that supports the delivery and growth of Dr. Martens. This is a field based role that will require regular travel across Belgium, Nethlerlands, Sweden, Denmark and at times the wider EMEA region. Ideally you will be based within a commutable distance to one of our stores or regional office base in the Amsterdam.

Do you have what it takes to take centre stage in our retail world?

THE GIG - Retail Regional Manager - Belgium, Netherlands & Nordics

  • Play a pivotal role in cultivating a great working environment within the region, always ensuring your teams well-being is at the heart of decision making.
  • Take a key role in new store set up making use of your knowledge of the BE / NL / DK / SE markets and region.
  • Build & recruit new store management teams, embed and induct them within the Dr. Martens brand, and continue their development on-going to create talent pipelines for future succession.
  • Train, develop and coach your store managers to deliver against company KPI’s.
  • Maximise profitability and sales performance within the region, supporting delivery and growth in line with business objectives working closely with the Head of Retail, Retail operations, Merchandising, Marketing, Finance and HR.
  • Work closely with the Merchandising Planner and Analyst to identify store trends and take actions around best/poor sellers.
  • Take full accountability and control of the regions P&L, forecasting and budget including setting and managing the regions payroll effectively.
  • Manage and implement efficient operational processes & best ways of working creating a culture of continuous improvement with a focus on excellence, always aiming to elevate retail standards.
  • Provide day to day operational support for retail stores on all aspects of business, processes, and systems where needed.
  • Be customer focussed and use your passion for retail and customer experience to influence the delivery within stores in your region,

At Dr.Martens your technical ability will go hand in hand with our leadership characteristics:

  • Inspire people: share a vision and plan linked to our strategy; make people feel they are part of something bigger; grow your people’s confidence and capacity through coaching and development
  • Think like a custodian: think and act strategically about the long-term health of DM; make courageous decisions to grow and protect the brand; leave DMs in a better place for consumers and the next generation of leaders
  • Build connections: form authentic collaborative relationships; build self, talent, diverse & inclusive teams and partnerships; create space to have open and honest discussions with your team and peers
  • Deliver results: empower and hold yourself and your people accountable; create a safe environment to drive performance and progress, not perfection; be agile, find solutions and deliver with integrity


  • Bonus incentives
  • Welcome pair of Docs
  • 65% off all footwear
  • 50% off all accessories
  • 2 paid volunteer days per year
  • Generous Holiday Allowance
  • Pension contribution
  • Private healthcare
  • Opportunities for growth
  • Access to our Employee Assistance Programme & Mental Health First Aiders

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

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