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Senior Internal Communications Manager

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.


This role sits within the Internal Communications team. Their purpose is to support the organisation to deliver our strategy by engaging our people through relevant, inspiring and timely communication.

We have an exciting strategy to grow our business, and we can only do this through the fantastic people who work here. Working closely with the Global Head of Internal Communications, you will help to deliver internal communications which ensure our people feel well informed, engaged and inspired to do their best work at a company they love.

You will help shape a clear and engaging narrative, with simple messages which resonate with our people. You will ensure we tell a compelling and consistent story across our global business, through multiple communication channels and campaigns, ensuring the right people always get the right message at the right time. By developing opportunities for collaboration, story telling and listening, you will seek out new and innovative ways for our people to communicate with each other, so we are always somewhere you can Be Yourself, Act Courageously, Show you care.

This is a great time to join us and an exciting opportunity for you to make a real impact.

As our Senior Internal Communications Manager you will be responsible for:

  • Shape and adapt the internal communications strategy to be people-focused and responsive to business needs, collaborating effectively with C-suite executives and coaching the Global Leadership Team.
  • Create and implement a communications and engagement roadmap aimed at increasing engagement scores, utilizing experience in managing change and crisis communications.
  • Develop and deliver a global internal communication plan that aligns with the strategy and captures activities beyond the central communications team, ensuring everyone is kept informed about company updates.
  • Foster excellent stakeholder engagement, using negotiation, influence, and engagement skills to interact confidently with senior management and recommend effective communication practices.
  • Partner with internal and external teams to deliver impactful events and provide continuous feedback and measurement to track progress against milestones, while championing and enhancing communication tools.


Put simply, for this role the key things we’re looking for are:

  • Possess over five years of internal communications experience, including managing communication practitioners and working with consultants or suppliers.
  • Expert strategic thinker and pragmatic executor, with the ability to communicate clearly and concisely to various audiences in writing, large groups, and one-on-one settings.
  • Skilled at building strong relationships and inspiring confidence among diverse stakeholders, from employee groups to directors.
  • Proficient in problem-solving and creative solutions, enjoying tackling difficult challenges.
  • Detail-oriented with a keen ability to connect the dots, actively engaging with the business to understand ongoing situations and proactively applying communication expertise where needed.


  • Hybrid working
  • Welcome to the family free pair of Docs
  • 65% off all Docs
  • Award-winning ‘Buy As You Earn’ Dr. Martens share plan
  • Private healthcare
  • A dedicated culture team
  • 2 paid volunteer days per year
  • Amazing Camden based offices with roof terrace overlooking the canal.

Are you ready to fill your boots? Apply now.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

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