Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

THE GIG

This is a brand-new role in an expanding team and unique opportunity to make a significant impact by developing and owning the initial workflow processes. If you’re passion is taking charge of operations and workflow this is the perfect opportunity to do so with a globally renowned brand.

Reporting to the Head of Studio Production, you will be pivotal in managing workflow. You will be responsible for project resource allocation across Creative, Design, and Production teams, triaging project briefs, assessing capacity, and assigning resources to ensure deadlines are met and projects are delivered seamlessly.

As our Brand Studio Operations Manager, you will be responsible for:

• Oversight and management of the Brand Studio team’s workflow, ensuring seamless coordination across departments giving clear ownership of responsibilities for each team member
• Overseeing assigned budgets for freelance and agency support and managing financial and legal processes when onboarding new suppliers
• Continuously assessing and improving the overall efficiency of the Brand Studio, implementing best practices to enhance productivity and streamline operation
• Tracking and summarising project performance at a top line level using management tools such as ASANA
• Providing regular updates to key stakeholders and Brand Studio leadership on project progress and outcomes
• Managing the Brand Studio Operations Manager budget, driving cost efficiencies while maintaining the highest quality of work

THE STUFF THAT SETS YOU APART

Put simply, for this role the key things we’re looking for are:

• Proven experience with in-house agency or studio practices with a results-driven approach to achieving business goals and building strong partnerships
• In-depth knowledge of creative studio operations, with a strong background in the creative industry.
• A Proactive, results-oriented mindset
• Exceptional ability to manage up and down, effectively influencing stakeholders while ensuring team accountability and performance
• Outstanding organizational and problem-solving skills, capable of managing complex workflows and resolving challenges with clear action
• Demonstrated leadership and management expertise, with a proven track record of commanding workflows and driving results at every level

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome to the family free pair of Docs
• 65% off all Docs
• Award-winning ‘Buy As You Earn’ Dr. Martens share plan
• Private healthcare
• A dedicated culture team
• 2 paid volunteer days per year
• Amazing Camden based offices with roof terrace overlooking the canal

Are you ready to fill your boots? Apply now.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.